Social Mermaid Multi-Location Suite

What is Multi-Location Social Mermaid?

Insights on all your businesses, in one place. Multi-Location Business App is a roll-up of reputation, listings, and Google My Business analytics to allow Brand Managers to monitor and improve their franchise’s online SEO.

See the big picture with insights:

  • Custom date picker, to compare current performance to the previous period.
  • Visualize data in trendlines, sortable tables, and interactive maps.
  • Filter by geographic region.

Find the outliers:

  • Each business is given a comparative grading, against other businesses in the brand.
  • Colors indicate the best and worst performers, allowing you to identify outliers.
  • Use table sorting and filters to find successes and issues.

Quickly access common workflows:

  • Respond and manage reviews for all locations.
  • Manage and correct listings for all locations.
  • Drill down into single locations to access products, view account details, and examine the single-location executive report.

Currently supported metrics: 

  • Reviews (Requires ‘Reputation Management’ for each location)
  • Review requests (Requires ‘Customer Voice’ for each location)
  • Listings (Requires ‘Reputation Management’ or ‘Listing Sync Pro’ for each location)
  • Google My Business (Requires free authentication for each location)