Social Mermaid Multi-Location Suite
What is Multi-Location Social Mermaid?
Insights on all your businesses, in one place. Multi-Location Business App is a roll-up of reputation, listings, and Google My Business analytics to allow Brand Managers to monitor and improve their franchise’s online SEO.
See the big picture with insights:
- Custom date picker, to compare current performance to the previous period.
- Visualize data in trendlines, sortable tables, and interactive maps.
- Filter by geographic region.
Find the outliers:
- Each business is given a comparative grading, against other businesses in the brand.
- Colors indicate the best and worst performers, allowing you to identify outliers.
- Use table sorting and filters to find successes and issues.
Quickly access common workflows:
- Respond and manage reviews for all locations.
- Manage and correct listings for all locations.
- Drill down into single locations to access products, view account details, and examine the single-location executive report.
Currently supported metrics:
- Reviews (Requires ‘Reputation Management’ for each location)
- Review requests (Requires ‘Customer Voice’ for each location)
- Listings (Requires ‘Reputation Management’ or ‘Listing Sync Pro’ for each location)
- Google My Business (Requires free authentication for each location)